Accessibility

Overview

BOC U.S.A. is committed to providing accessible banking Products and Services to support the needs of all our Customers. As a trusted financial partner, our mission is to help you achieve your financial goals by responsibly providing financial Products and Services that enable growth and economic progress.

BOC U.S.A has taken steps to help ensure that that no one is excluded, denied services, discriminate against or otherwise treated differently because of a disability, where such steps are readily achievable.

Our Digital Accessibility Standards

Digital accessibility is embedded within our website design process and we aim to develop content created for ease of use of this Website.

We use the latest automated and manual testing methodologies to help ensure our content meets the letter and spirit of WCAG (Web Content Accessibility Guidelines) 2.0 AA (which allows persons with disabilities to have full and equal opportunity to benefit from the Products and Services offered by BOC U.S.A.).

In that regard, we have engaged experienced accessibility consultants to assess this Website's conformance with WCAG 2.0 AA standards .  See our Verification of Conformance here. The consultants may from time to time spot-check BOC U.S.A.’s website to ensure continuous accessibility.

Contact

If you have any accessibility questions, please contact us at [email protected]. Our efforts to provide an accessible website are ongoing and if you do encounter an accessibility issue, please describe it in an email and include the specific URL, page title, name and version of your browser, if possible, and any assistive technology you use and we will endeavor to get back to you promptly. However, such inquiries should not include sensitive personal information, such as account numbers, SSN and passwords, unless and until BOC U.S.A. provides you with separate instructions for transmitting that information to BOC U.S.A.