Website Accessibility

Overview

BOC U.S.A. is committed to providing accessible banking products and services to support the needs of all our clients and customers. As a trusted financial partner, our mission is to help you achieve your financial goals by responsibly providing financial products and services that enable growth and economic progress.

BOC U.S.A has taken steps to help ensure that that no one is excluded, denied services, segregated, or otherwise treated differently because of their disability, where such steps are readily achievable.

Our Digital Accessibility Standards

Digital accessibility is embedded within our website design process and we aim to develop content created for ease of use of our website at bocusa.com.

We use the latest automated and manual testing methodologies to help ensure our content meets the letter and spirit of the Web Content Accessibility Guidelines (WCAG). Our accessibility efforts and standards are based on the World Wide Web Consortium's Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA), which allows persons with disabilities to have full and equal opportunity to benefit from the products and services offered by BOC U.S.A.

We have engaged an experienced accessibility consultant to assess the website's accessibility to persons with disabilities and to provide BOC U.S.A. with specific recommendations and feedback to facilitate further accessibility and conformance with WCAG 2.1 standards to the website.  The consultant may from time to time spot-check BOC U.S.A.’s website to ensure continuous accessibility.

Contact

If you have any accessibility questions, please contact [email protected]. Our efforts to provide an accessible website are ongoing and if you do encounter an accessibility issue, please describe it in an email and include the specific URL, page title, name and version of your browser, if possible, and any assistive technology you use and we will endeavor to get back to you promptly.