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SECURITY CENTER

Your security is our top priority. At Bank of China U.S.A. (“BOCUSA”), we employ a range of security measures to protect your information, but there are additional steps you can take to ensure your safety. 

If you have any questions on our latest banking services, please visit our branches and speak to a Customer Service Representative or contact us by phone in order to avoid any potential fraud. You can also click here to contact us. Below are some important tips to help keep your account and personal information safe.

At BOC U.S.A., protecting your personal and financial information is a top priority. In accordance with the Gramm–Leach–Bliley Act (GLBA) Safeguards Rule, we maintain a comprehensive information-security program that includes layered technical, administrative, and physical safeguards; employee training; continuous monitoring; and incident-response capabilities.

 

Security Measures We Implemented:

  1. We conduct regular risk assessments to identify potential threats to the security, integrity, and confidentiality of customer information.

  2. Administrative Safeguards: We implement security policies, train employees to recognize and report social engineering and phishing attempts, and designate a qualified individual to oversee the security program.

  3. Technical Safeguards: We use access controls, multi-factor authentication (MFA), and encryption for data at rest and in motion. Implement secure application development practices.

  4. We regularly monitor and test the effectiveness of the safeguards, we conduct periodic penetration tests and vulnerability assessments.

  5. We have created and maintained a comprehensive incident response plan to address any security breaches or events.

  6. We evaluate and manage the security practices of third-party vendors.

  7. We maintain fraud detection systems to continuously monitoring transactions for anomalies and suspicious behavior.