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Security Alert

Security Alert

Do make sure you are on the right website (www.bocusa.com) for the Internet Banking Services of Bank of China, U.S. Branches.

NEVER go to any other website with logo or address seemingly similar to those of the Bank or click on web link from your email to access the Bank's Internet Banking Services. If you have any questions on our latest banking service, please visit our branches customer service representatives or contact us by phone in order to avoid any potential fraud. You can also click here to contact us.

Personal Internet Banking-Security Notice

Your security is our top priority!

Bank of China New York Branch uses a variety of security tools to keep your information safe. However, there are many safeguards that can be employed by the customer to further ensure the security of your information.

You should note that while we may contact you to discuss your account, we will never ask you to provide your login credentials over the phone or via email. We will never ask you for confidential information through email or regular mail. Do not provide any account or security information to anyone unless you initiate a request with Bank of China.

Here is some information regarding keeping your account and sensitive personal information safe:

Avoid Social Engineering or "Phishing" Scams

>Fraudsters may attempt to steal your personal or financial information through a variety of fraudulent techniques, including impersonating a bank employee on the phone or through email with the intent of deceiving you into disclosing sensitive information such as account numbers, your Social Security Number or online credentials. Often, these attempts may direct you to a "spoof" website that closely resembles a real website where you might be asked to provide sensitive information.

For the most recent scam alerts, visit the Federal Trade Commission, Consumer Information Scam Alerts (https://www.consumer.ftc.gov/features/scam-alerts) page.

How to Prevent Phishing

Protect Your Personal Information

  • Keep your personal and financial information protected. Never give out sensitive personal or financial information like your password or PIN via text message, email or phone.
  • Do not disclose your personal information such as ID number, passport information, account number or other sensitive information to any suspicious or unverified person or website.
  • Do not use personal information as your Access ID, User Name & Password.
  • Create difficult passwords that include letters & numbers, upper & lowercase letters, and special characters.
  • Change your online banking login password regularly and do not write down your user ID and password on paper.
  • Never share security question information such as pet names, schools you attended, birthdays or names of relatives.

Practice Proper Security Measures

  • Avoid using public computers or public WiFi connections to access your Internet Banking.
  • Always secure physical access to your computers or other devices.
  • Be suspicious of any email with urgent requests for personal financial information, such as a threat of account closure if you fail to respond with sensitive information.
  • Be careful of emails that are not personalized and may contain spelling errors, awkward syntax and phrasing, or poor visual design.
  • Be careful of emails or pop-up windows telling you there is a problem requiring someone to remotely access your computer.
  • Be careful of emails telling you not to call the bank and to only reply to the email.
  • Instead of using links in an email to access a web page, use bookmarks or paste the website address into the browser window directly. Make sure that "https" appears in the window to ensure proper encryption.

Be Aware Of Your Account Activity

  • Do not complete forms in email messages, such as customer service surveys, that ask for personal financial information in return for some financial benefit. Bank of China will not ask for information in this manner
  • Never agree to cash checks for strangers or otherwise act as a third party.
  • Keep your contact information updated so we can get in touch with you as quickly as possible if we detect a potential fraud issue.
  • Regularly log on to your online accounts and check your bank statements to ensure that all transactions are legitimate.
  • Call Bank of China at (212) 935-3101 to confirm or verify any changes to your accounts.

 

Protect Your Computer Against Malware

Malware, or malicious software, includes various programs known as viruses and spyware that are designed to infect your computer and then steal personal sensitive information.

How to Protect Your Computer

  • Ensure that your browser is up to date and security patches are applied.
  • Make sure your home computer has the most current anti-virus software.
  • Avoid downloads from file sharing or social networking sites
  • Avoid downloads or email attachments from strangers
  • Do not click on suspicious pop-up ads, especially those asking for sensitive information

What If I Suspect I Have Been a Victim of Fraud?

IF YOU SUSPECT YOU MAY BE THE VICTIM OF FRAUDULENT ACTIVITY CALL US AT (212) 935-3101

Bank of China will update this Security Notice periodically to in an effort to follow best practices. Please read this security notice often to stay current with our latest security policies.

 

Corporate Internet Banking - Security Notice

 

Your security is our top priority!

Bank of China New York Branch uses a variety of security tools to keep your information safe. However, there are many safeguards that can be employed by the customer to further ensure the security of your information.

You should note that while we may contact you to discuss your account, we will never ask you to provide your login credentials over the phone or via email. We will never ask you for confidential information through email or regular mail. Do not provide any account or security information to anyone unless you initiate a request with Bank of China.

Here is some information regarding keeping your account and sensitive personal information safe:

Avoid Social Engineering or "Phishing" Scams

Fraudsters may attempt to steal your personal or financial information through a variety of fraudulent techniques, including impersonating a bank employee on the phone or through email with the intent of deceiving you into disclosing sensitive information such as account numbers, your Social Security Number or online credentials. Often, these attempts may direct you to a "spoof" website that closely resembles a real website where you might be asked to provide sensitive information.

For the most recent scam alerts, visit the Federal Trade Commission, Consumer Information Scam Alerts (https://www.consumer.ftc.gov/features/scam-alerts) page.

How to Prevent Phishing

Protect Your Personal Information

  • Keep your personal and financial information protected. Never give out sensitive personal or financial information like your password or PIN via text message, email or phone.
  • Do not disclose your personal information such as ID number, passport information, account number or other sensitive information to any suspicious or unverified person or website.
  • Do not use personal information as your Access ID, User Name & Password.
  • Create difficult passwords that include letters & numbers, upper & lowercase letters, and special characters.
  • Change your online banking login password regularly and do not write down your user ID and password on paper.
  • Never share security question information such as pet names, schools you attended, birthdays or names of relatives.

Practice Proper Security Measures

  • Avoid using public computers or public WiFi connections to access your Internet Banking.
  • Always secure physical access to your computers or other devices.
  • Be suspicious of any email with urgent requests for personal financial information, such as a threat of account closure if you fail to respond with sensitive information.
  • Be careful of emails that are not personalized and may contain spelling errors, awkward syntax and phrasing, or poor visual design.
  • Be careful of emails or pop-up windows telling you there is a problem requiring someone to remotely access your computer.
  • Be careful of emails telling you not to call the bank and to only reply to the email.
  • Instead of using links in an email to access a web page, use bookmarks or paste the website address into the browser window directly. Make sure that "https" appears in the window to ensure proper encryption.

Be Aware Of Your Account Activity

  • Do not complete forms in email messages, such as customer service surveys, that ask for personal financial information in return for some financial benefit. Bank of China will not ask for information in this manner
  • Never agree to cash checks for strangers or otherwise act as a third party.
  • Keep your contact information updated so we can get in touch with you as quickly as possible if we detect a potential fraud issue.
  • Regularly log on to your online accounts and check your bank statements to ensure that all transactions are legitimate.
  • Call Bank of China at (212) 935-3101 to confirm or verify any changes to your accounts.

 

Protect Your Computer Against Malware

Malware, or malicious software, includes various programs known as viruses and spyware that are designed to infect your computer and then steal personal sensitive information.

How to Protect Your Computer

  • Ensure that your browser is up to date and security patches are applied.
  • Make sure your home computer has the most current anti-virus software.
  • Avoid downloads from file sharing or social networking sites
  • Avoid downloads or email attachments from strangers
  • Do not click on suspicious pop-up ads, especially those asking for sensitive information

What If I Suspect I Have Been a Victim of Fraud?

IF YOU SUSPECT YOU MAY BE THE VICTIM OF FRAUDULENT ACTIVITY CALL US AT (212) 935-3101

Bank of China will update this Security Notice periodically to in an effort to follow best practices. Please read this security notice often to stay current with our latest security policies.