Rates, Fees & Instructions

USER INSTRUCTIONS

Personal Banking

• Personal Banking - Security Notice
• Bank Scam Notice
• Notice: Protect Yourself Against Money Mule Scams
• Personal Banking - Service Introduction
• Personal Banking - User Manual

Corporate Banking

• Corporate Banking - Security Notice
• Corporate Banking - Service Introduction
• Corporate Banking - User Manual

Global Web Station

• Introduction
• Global Web Station - User Manual

INTEREST RATES

• USD Interest Rate Sheet
• RMB (Reminbi) Interest Rate Sheet

Service Fee Schedule

• Service Fee Schedule 2026 (Effective on Apr 6th, 2026)
• Safe Deposit Fee (Effective on Apr 7th, 2025)

Disclosures & Notices 

• Funds Availability Change in Terms Notice
• Disclosures (2025)
• Updated Customer Service Guides

Additional Downloads

• Additional Downloads